FAQ
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Q-Jump
Student groups can apply for Q-Jump for our standard student nights by emailing Sugar at sugarhouse@lancaster.ac.uk
All guests must still pay to enter and normal entry requirements apply.
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What do you need to bring to get in the Sugarhouse?
If you are a Lancaster University or University of Cumbria student please bring valid ID and your student ID to verify your student status, as well as valid age identification (such as a driver’s license or passport).
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Entry for non-student guests
If you want to bring a non-student guest to the Sugarhouse, simply fill out this Guest Sign-in form.
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Is there anywhere to store my belongings (ie. Coat)
Yes! The Sugarhouse has a cloak room where you can store your belonging for the evening for for a small fee. We only have a limited number of spaces, so be sure to get in early to guarantee a cloakroom spot!
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Lost Property
If you have lost something on a night out in Sugar, please come down on the next possible Wednesday between 1-3pm or 9-10pm to collect lost property.
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Do you accept cash?
The Sugarhouse is a cashless venue.
For entry tickets, our preferred method of payment is buying your tickets in advance in order to reduce queue times - you can do this online via our Eventbrite.