FAQs
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Q-Jump
Student groups can apply for Q-Jump for our standard student nights by emailing Sugar at sugarhouse@lancaster.ac.uk
All guests must still pay to enter and normal entry requirements apply.
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What do you need to bring to get in the Sugarhouse?
If you are a Lancaster University or University of Cumbria student please bring valid ID and your student ID to verify your student status, as well as valid age identification (such as a driver’s license or passport).
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Entry for non-student guests
If you want to bring a non-student guest to the Sugarhouse, simply fill out this Guest Sign-in form.
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Is there anywhere to store my belongings (ie. Coat)
Yes! The Sugarhouse has a cloak room where you can store your belongings for the evening for a small fee. We only have a limited number of spaces, so be sure to get in early to guarantee a cloakroom spot! (£2 per item.)
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Lost Property
If you’ve lost something on your night out, fill out our lost property form here.
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Do you accept cash?
The Sugarhouse is a cashless venue.
For entry tickets, our preferred method of payment is buying your tickets in advance in order to reduce queue times - you can do this online via Sugarhouse Fixr.
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How does the Sugar Bus work?
🚍 IMPORTANT INFO FOR THE SUGAR BUS 🚍
You must have a Sugarhouse stamp from our venue to board the bus.
You must arrive at least 5 minutes before departure to guarantee your spot.
No hot food is allowed on board.
We reserve the right to refuse boarding at our discretion.
You can catch a free bus from campus to Sugarhouse and it's only £1.50 to get the bus back at the end of the night!
Campus to Sugarhouse:
Lonsdale - 22:25
Underpass 23:02
Info Lab 23:03
Underpass 23:48
Please make sure you have your QR code ready to be scanned before you get on the bus!
Get your Sugar Bus tickets via Sugarhouse Fixr.