FAQ

  • Q-Jump

    Student groups can apply for Q-Jump for our standard student nights by emailing Sugar at sugarhouse@lancaster.ac.uk

    All guests must still pay to enter and normal entry requirements apply.

  • What do you need to bring to get in the Sugarhouse?

    If you are a Lancaster University or University of Cumbria student please bring valid ID and your student ID to verify your student status, as well as valid age identification (such as a driver’s license or passport).

  • Entry for non-student guests

    If you want to bring a non-student guest to the Sugarhouse, simply fill out this Guest Sign-in form.

  • Is there anywhere to store my belongings (ie. Coat)

    Yes! The Sugarhouse has a cloak room where you can store your belonging for the evening for for a small fee. We only have a limited number of spaces, so be sure to get in early to guarantee a cloakroom spot!

  • Lost Property

    If you have lost something on a night out in Sugar, please come down on the next possible Wednesday between 1-3pm or 9-10pm to collect lost property.

  • Do you accept cash?

    The Sugarhouse is a cashless venue.

    For entry tickets, our preferred method of payment is buying your tickets in advance in order to reduce queue times - you can do this online via our Eventbrite.